/* TTEC Holdings Inc. case-study extensions */

.page-ttec-case .kp-case-logo-link {
  width: min(330px, 100%);
}

.page-ttec-case .kp-case-logo {
  max-height: 92px;
  object-position: left center;
}

.page-ttec-case .kp-project-info-card {
  min-width: 0;
  height: auto;
  overflow: hidden;
}

.page-ttec-case .kp-project-info-card p {
  max-width: 100%;
  overflow-wrap: anywhere;
  word-break: normal;
}

.page-ttec-case .kp-ttec-metric-grid {
  grid-template-columns: repeat(5, minmax(0, 1fr));
}

.page-ttec-case .kp-ttec-metric-grid .kp-mini-label {
  font-size: clamp(1.18rem, 1.7vw, 1.55rem);
  letter-spacing: -.02em;
  line-height: 1.08;
  text-transform: none;
}

.page-ttec-case .kp-ttec-supporting-note {
  margin: 24px 0 0;
  padding-top: 20px;
  border-top: 1px solid rgba(17,17,17,.08);
  color: rgba(17,17,17,.62);
  font-size: .92rem;
  line-height: 1.7;
}

.page-ttec-case .kp-ttec-workspace-wrap {
  padding: 30px;
  border: 1px solid rgba(17,17,17,.08);
  border-radius: 28px;
  background: #fff;
  overflow: visible;
}

.page-ttec-case .kp-ttec-workspace-role {
  max-width: 720px;
  margin: 0 auto 30px;
  padding: 22px 26px;
  border: 1px solid rgba(138,37,40,.22);
  border-radius: 20px;
  background: rgba(138,37,40,.045);
  text-align: center;
  transition:
    transform 300ms var(--kp-case-ease),
    border-color 260ms ease,
    box-shadow 300ms ease;
}

.page-ttec-case .kp-ttec-workspace-role:hover {
  transform: translateY(-5px);
  border-color: rgba(138,37,40,.34);
  box-shadow: 0 18px 34px rgba(17,17,17,.07);
}

.page-ttec-case .kp-ttec-workspace-role span,
.page-ttec-case .kp-ttec-workspace-role strong {
  display: block;
}

.page-ttec-case .kp-ttec-workspace-role span {
  color: #8a2528;
  font-size: .78rem;
  font-weight: 850;
  letter-spacing: .08em;
  text-transform: uppercase;
}

.page-ttec-case .kp-ttec-workspace-role strong {
  margin-top: 8px;
  color: #111;
  font-size: 1.08rem;
}

.page-ttec-case .kp-ttec-workspace-role p {
  max-width: 590px;
  margin: 8px auto 0;
  color: rgba(17,17,17,.62);
  font-size: .9rem;
  line-height: 1.6;
}

/* Remove inherited pseudo-arrows. Explicit cells provide one connector only. */
.page-ttec-case :is(.kp-ttec-six-map, .kp-ttec-eight-map, .kp-ttec-nine-map)
  .kp-process-node::after {
  content: none !important;
  display: none !important;
}

/* Shared process-card dimensions without hiding text. */
.page-ttec-case :is(.kp-ttec-six-map, .kp-ttec-eight-map, .kp-ttec-nine-map)
  .kp-process-node {
  min-width: 0;
  min-height: 214px;
  height: auto;
  padding: 22px 20px;
  overflow: visible;
  align-self: stretch;
}

.page-ttec-case :is(.kp-ttec-six-map, .kp-ttec-eight-map, .kp-ttec-nine-map)
  .kp-process-node strong {
  margin-bottom: 9px;
  line-height: 1.32;
}

.page-ttec-case :is(.kp-ttec-six-map, .kp-ttec-eight-map, .kp-ttec-nine-map)
  .kp-process-node p {
  margin: 0;
  overflow: visible;
}

/* Six-step workspace serpentine:
   01 → 02 → 03
   06 ← 05 ← 04 */
.page-ttec-case .kp-process-map.kp-ttec-six-map {
  display: grid;
  grid-template-columns:
    minmax(0,1fr) 34px
    minmax(0,1fr) 34px
    minmax(0,1fr);
  grid-template-rows: auto 34px auto;
  grid-template-areas:
    "step1 a12 step2 a23 step3"
    ".     .   .     .   down34"
    "step6 a65 step5 a54 step4";
  column-gap: 12px;
  row-gap: 12px;
  align-items: center;
  overflow: visible;
}

.page-ttec-case .kp-ttec-six-map .kp-process-node[data-step="1"] { grid-area: step1; }
.page-ttec-case .kp-ttec-six-map .kp-process-node[data-step="2"] { grid-area: step2; }
.page-ttec-case .kp-ttec-six-map .kp-process-node[data-step="3"] { grid-area: step3; }
.page-ttec-case .kp-ttec-six-map .kp-process-node[data-step="4"] { grid-area: step4; }
.page-ttec-case .kp-ttec-six-map .kp-process-node[data-step="5"] { grid-area: step5; }
.page-ttec-case .kp-ttec-six-map .kp-process-node[data-step="6"] { grid-area: step6; }

/* Eight-step recovery serpentine:
   01 → 02 → 03 → 04
   08 ← 07 ← 06 ← 05 */
.page-ttec-case .kp-process-map.kp-ttec-eight-map {
  display: grid;
  grid-template-columns:
    minmax(0,1fr) 34px
    minmax(0,1fr) 34px
    minmax(0,1fr) 34px
    minmax(0,1fr);
  grid-template-rows: auto 34px auto;
  grid-template-areas:
    "step1 a12 step2 a23 step3 a34 step4"
    ".     .   .     .   .     .   down45"
    "step8 a87 step7 a76 step6 a65 step5";
  column-gap: 10px;
  row-gap: 12px;
  align-items: center;
  overflow: visible;
}

.page-ttec-case .kp-ttec-eight-map .kp-process-node[data-step="1"] { grid-area: step1; }
.page-ttec-case .kp-ttec-eight-map .kp-process-node[data-step="2"] { grid-area: step2; }
.page-ttec-case .kp-ttec-eight-map .kp-process-node[data-step="3"] { grid-area: step3; }
.page-ttec-case .kp-ttec-eight-map .kp-process-node[data-step="4"] { grid-area: step4; }
.page-ttec-case .kp-ttec-eight-map .kp-process-node[data-step="5"] { grid-area: step5; }
.page-ttec-case .kp-ttec-eight-map .kp-process-node[data-step="6"] { grid-area: step6; }
.page-ttec-case .kp-ttec-eight-map .kp-process-node[data-step="7"] { grid-area: step7; }
.page-ttec-case .kp-ttec-eight-map .kp-process-node[data-step="8"] { grid-area: step8; }

/* Nine-step retention framework:
   01 → 02 → 03 → 04 → 05
   09 ← 08 ← 07 ← 06 */
.page-ttec-case .kp-process-map.kp-ttec-nine-map {
  display: grid;
  grid-template-columns:
    minmax(0,1fr) 34px
    minmax(0,1fr) 34px
    minmax(0,1fr) 34px
    minmax(0,1fr) 34px
    minmax(0,1fr);
  grid-template-rows: auto 34px auto;
  grid-template-areas:
    "step1 a12 step2 a23 step3 a34 step4 a45 step5"
    ".     .   .     .   .     .   .     .   down56"
    ".     .   step9 a98 step8 a87 step7 a76 step6";
  column-gap: 8px;
  row-gap: 12px;
  align-items: center;
  overflow: visible;
}

.page-ttec-case .kp-ttec-nine-map .kp-process-node[data-step="1"] { grid-area: step1; }
.page-ttec-case .kp-ttec-nine-map .kp-process-node[data-step="2"] { grid-area: step2; }
.page-ttec-case .kp-ttec-nine-map .kp-process-node[data-step="3"] { grid-area: step3; }
.page-ttec-case .kp-ttec-nine-map .kp-process-node[data-step="4"] { grid-area: step4; }
.page-ttec-case .kp-ttec-nine-map .kp-process-node[data-step="5"] { grid-area: step5; }
.page-ttec-case .kp-ttec-nine-map .kp-process-node[data-step="6"] { grid-area: step6; }
.page-ttec-case .kp-ttec-nine-map .kp-process-node[data-step="7"] { grid-area: step7; }
.page-ttec-case .kp-ttec-nine-map .kp-process-node[data-step="8"] { grid-area: step8; }
.page-ttec-case .kp-ttec-nine-map .kp-process-node[data-step="9"] { grid-area: step9; }

/* Exact standardized case-study connector treatment.
   Opacity and shadow remain animatable so the shared glow keyframes work. */
.page-ttec-case .kp-ttec-map-arrow {
  position: relative;
  z-index: 3;
  width: 34px;
  height: 34px;
  display: grid;
  place-items: center;
  align-self: center;
  justify-self: center;
  margin: 0;
  padding: 0;
  border: 1px solid rgba(138,37,40,.18);
  border-radius: 999px;
  background: #fff;
  color: #8a2528;
  font-size: 1.08rem;
  font-weight: 900;
  line-height: 1;
  opacity: 0;
  transform: scale(.55);
  box-shadow: 0 0 0 0 rgba(138,37,40,.17);
  pointer-events: none;
}

.page-ttec-case [data-arrow-area="a12"] { grid-area: a12; }
.page-ttec-case [data-arrow-area="a23"] { grid-area: a23; }
.page-ttec-case [data-arrow-area="a34"] { grid-area: a34; }
.page-ttec-case [data-arrow-area="a45"] { grid-area: a45; }
.page-ttec-case [data-arrow-area="down34"] { grid-area: down34; }
.page-ttec-case [data-arrow-area="down45"] { grid-area: down45; }
.page-ttec-case [data-arrow-area="down56"] { grid-area: down56; }
.page-ttec-case [data-arrow-area="a54"] { grid-area: a54; }
.page-ttec-case [data-arrow-area="a65"] { grid-area: a65; }
.page-ttec-case [data-arrow-area="a76"] { grid-area: a76; }
.page-ttec-case [data-arrow-area="a87"] { grid-area: a87; }
.page-ttec-case [data-arrow-area="a98"] { grid-area: a98; }

.page-ttec-case [data-kp-ttec-process-map].is-map-animated .kp-ttec-map-arrow {
  opacity: 1;
  transform: scale(1);
  transition:
    opacity 360ms ease,
    transform 520ms var(--kp-case-ease);
  will-change: opacity, box-shadow, filter;
}

.page-ttec-case
  [data-kp-ttec-process-map].is-map-animated
  .kp-ttec-map-arrow--horizontal {
  animation: kpMapArrowPulseHorizontal 1.45s ease-in-out infinite;
}

.page-ttec-case
  [data-kp-ttec-process-map].is-map-animated
  .kp-ttec-map-arrow--vertical {
  animation: kpMapArrowPulseVertical 1.45s ease-in-out infinite;
  animation-delay: 520ms;
}

.page-ttec-case
  [data-kp-ttec-process-map].is-map-animated
  .kp-ttec-map-arrow[data-arrow-area="a23"],
.page-ttec-case
  [data-kp-ttec-process-map].is-map-animated
  .kp-ttec-map-arrow[data-arrow-area="a65"],
.page-ttec-case
  [data-kp-ttec-process-map].is-map-animated
  .kp-ttec-map-arrow[data-arrow-area="a87"] {
  animation-delay: 260ms;
}

.page-ttec-case .kp-ttec-summary-flow,
.page-ttec-case .kp-ttec-driver-flow {
  display: flex;
  align-items: center;
  justify-content: center;
  flex-wrap: wrap;
  gap: 10px;
  padding: 18px;
  border-radius: 18px;
  background: rgba(138,37,40,.045);
}

.page-ttec-case .kp-ttec-summary-flow {
  margin-top: 28px;
}

.page-ttec-case .kp-ttec-summary-flow span,
.page-ttec-case .kp-ttec-driver-flow span {
  padding: 8px 12px;
  border-radius: 999px;
  background: #fff;
  color: #111;
  font-size: .82rem;
  font-weight: 800;
}

.page-ttec-case .kp-ttec-summary-flow b,
.page-ttec-case .kp-ttec-driver-flow b {
  color: #8a2528;
}

.page-ttec-case .kp-ttec-driver-visual {
  padding: 28px;
}

.page-ttec-case .kp-ttec-driver-grid {
  display: grid;
  grid-template-columns: repeat(2,minmax(0,1fr));
  gap: 12px;
  margin-top: 18px;
}

.page-ttec-case .kp-ttec-driver-grid span {
  min-height: 86px;
  display: grid;
  place-items: center;
  padding: 14px;
  border: 1px solid rgba(17,17,17,.08);
  border-radius: 16px;
  background: rgba(17,17,17,.018);
  text-align: center;
  font-size: .84rem;
  font-weight: 750;
}

.page-ttec-case .kp-ttec-driver-grid span:last-child {
  grid-column: 1 / -1;
}

.page-ttec-case .kp-ttec-cancellation-node {
  margin: 14px 0;
  padding: 18px;
  border: 1px solid rgba(138,37,40,.22);
  border-radius: 18px;
  background: rgba(138,37,40,.055);
  text-align: center;
}

.page-ttec-case .kp-ttec-cancellation-node small,
.page-ttec-case .kp-ttec-cancellation-node strong {
  display: block;
}

.page-ttec-case .kp-ttec-cancellation-node small {
  color: #8a2528;
  font-size: .74rem;
  font-weight: 850;
  letter-spacing: .08em;
  text-transform: uppercase;
}

.page-ttec-case .kp-ttec-cancellation-node strong {
  margin-top: 6px;
}

.page-ttec-case .kp-ttec-comparison,
.page-ttec-case .kp-ttec-retention-card,
.page-ttec-case .kp-ttec-crm-note {
  display: grid;
  gap: 12px;
}

.page-ttec-case .kp-ttec-comparison > div,
.page-ttec-case .kp-ttec-retention-card,
.page-ttec-case .kp-ttec-crm-note {
  padding: 18px;
  border: 1px solid rgba(17,17,17,.08);
  border-radius: 16px;
  background: #fff;
}

.page-ttec-case .kp-ttec-comparison p,
.page-ttec-case .kp-ttec-retention-card p,
.page-ttec-case .kp-ttec-crm-note p {
  margin: 8px 0 0;
  color: rgba(17,17,17,.62);
  font-size: .84rem;
  line-height: 1.58;
}

.page-ttec-case .kp-ttec-retention-card strong {
  display: block;
  margin-top: 12px;
}

.page-ttec-case .kp-ttec-performance-panel {
  display: grid;
  grid-template-columns: repeat(2,minmax(0,1fr));
  gap: 10px;
}

.page-ttec-case .kp-ttec-performance-panel > .kp-mini-label {
  grid-column: 1 / -1;
}

.page-ttec-case .kp-ttec-performance-panel > div {
  padding: 14px;
  border: 1px solid rgba(17,17,17,.08);
  border-radius: 14px;
  background: #fff;
}

.page-ttec-case .kp-ttec-performance-panel small,
.page-ttec-case .kp-ttec-performance-panel strong {
  display: block;
}

.page-ttec-case .kp-ttec-performance-panel small {
  color: rgba(17,17,17,.52);
  font-size: .72rem;
}

.page-ttec-case .kp-ttec-performance-panel strong {
  margin-top: 4px;
  color: #8a2528;
  font-size: 1rem;
}

.page-ttec-case .kp-ttec-classification-grid {
  display: grid;
  grid-template-columns: repeat(3,minmax(0,1fr));
  gap: 18px;
}

.page-ttec-case .kp-ttec-value-grid {
  display: grid;
  grid-template-columns: repeat(5,minmax(0,1fr));
  gap: 18px;
}

.page-ttec-case .kp-ttec-before-after {
  display: grid;
  grid-template-columns: repeat(2,minmax(0,1fr));
  gap: 22px;
}

.page-ttec-case .kp-ttec-before-after > article,
.page-ttec-case .kp-ttec-confidential-card {
  padding: 28px;
}

.page-ttec-case .kp-ttec-ownership-grid {
  display: grid;
  grid-template-columns: repeat(4,minmax(0,1fr));
  gap: 20px;
}

.page-ttec-case .kp-ttec-highlight {
  max-width: 960px;
  margin: 28px auto 0;
  padding: 28px 32px;
  border-left: 4px solid #8a2528;
  border-radius: 0 20px 20px 0;
  background: rgba(138,37,40,.055);
  color: #111;
  font-family: var(--kp-font-heading);
  font-size: clamp(1.32rem,2.1vw,1.78rem);
  font-weight: 700;
  line-height: 1.35;
}

@media (max-width: 1180px) {
  .page-ttec-case .kp-ttec-metric-grid {
    grid-template-columns: repeat(3,minmax(0,1fr));
  }

  .page-ttec-case .kp-ttec-metric-grid .kp-ataglance-item:nth-child(3) {
    border-right: 0;
  }

  .page-ttec-case .kp-ttec-metric-grid .kp-ataglance-item:nth-child(n/**/+4) {
    border-top: 1px solid rgba(17,17,17,.08);
  }

  .page-ttec-case .kp-ttec-value-grid {
    grid-template-columns: repeat(3,minmax(0,1fr));
  }

  .page-ttec-case .kp-ttec-ownership-grid {
    grid-template-columns: repeat(2,minmax(0,1fr));
  }
}

/* Two-column tablet serpentines matching the other case-study pages. */
@media (max-width: 980px) {
  .page-ttec-case .kp-process-map.kp-ttec-six-map {
    grid-template-columns: minmax(0,1fr) 34px minmax(0,1fr);
    grid-template-rows: auto 34px auto 34px auto;
    grid-template-areas:
      "step1 a12 step2"
      ".     .   a23"
      "step4 down34 step3"
      "a54   .   ."
      "step5 a65 step6";
    column-gap: 12px;
    row-gap: 12px;
  }

  .page-ttec-case .kp-process-map.kp-ttec-eight-map {
    grid-template-columns: minmax(0,1fr) 34px minmax(0,1fr);
    grid-template-rows: auto 34px auto 34px auto 34px auto;
    grid-template-areas:
      "step1 a12 step2"
      ".     .   a23"
      "step4 a34 step3"
      "down45 .  ."
      "step5 a65 step6"
      ".     .   a76"
      "step8 a87 step7";
    column-gap: 12px;
    row-gap: 12px;
  }

  .page-ttec-case .kp-process-map.kp-ttec-nine-map {
    grid-template-columns: minmax(0,1fr) 34px minmax(0,1fr);
    grid-template-rows: auto 34px auto 34px auto 34px auto 34px auto;
    grid-template-areas:
      "step1 a12 step2"
      ".     .   a23"
      "step4 a34 step3"
      "down45 .  ."
      "step5 a45 step6"
      ".     .   down56"
      "step8 a87 step7"
      "down89 . ."
      "step9 . .";
    column-gap: 12px;
    row-gap: 12px;
  }

  .page-ttec-case .kp-ttec-map-arrow {
    font-size: 0;
  }

  .page-ttec-case .kp-ttec-map-arrow::before {
    color: #8a2528;
    font-size: 1.08rem;
    font-weight: 900;
    line-height: 1;
  }

  .page-ttec-case
    :is(.kp-ttec-six-map,.kp-ttec-eight-map,.kp-ttec-nine-map)
    [data-arrow-area="a12"]::before,
  .page-ttec-case
    :is(.kp-ttec-six-map,.kp-ttec-eight-map)
    [data-arrow-area="a65"]::before,
  .page-ttec-case
    .kp-ttec-nine-map [data-arrow-area="a45"]::before {
    content: "→";
  }

  .page-ttec-case
    :is(.kp-ttec-eight-map,.kp-ttec-nine-map)
    [data-arrow-area="a34"]::before,
  .page-ttec-case
    :is(.kp-ttec-six-map,.kp-ttec-eight-map)
    [data-arrow-area="a87"]::before,
  .page-ttec-case
    .kp-ttec-six-map [data-arrow-area="down34"]::before,
  .page-ttec-case
    .kp-ttec-six-map [data-arrow-area="a54"]::before {
    content: "←";
  }

  .page-ttec-case
    :is(.kp-ttec-six-map,.kp-ttec-eight-map,.kp-ttec-nine-map)
    [data-arrow-area="a23"]::before,
  .page-ttec-case
    .kp-ttec-eight-map [data-arrow-area="down45"]::before,
  .page-ttec-case
    .kp-ttec-eight-map [data-arrow-area="a76"]::before,
  .page-ttec-case
    .kp-ttec-nine-map [data-arrow-area="down56"]::before,
  .page-ttec-case
    .kp-ttec-nine-map [data-arrow-area="a76"]::before,
  .page-ttec-case
    .kp-ttec-nine-map [data-arrow-area="a98"]::before {
    content: "↓";
  }

  .page-ttec-case
    [data-kp-ttec-process-map].is-map-animated
    :is(
      [data-arrow-area="a23"],
      [data-arrow-area="down45"],
      [data-arrow-area="down56"],
      [data-arrow-area="a76"],
      [data-arrow-area="a98"]
    ) {
    animation-name: kpMapArrowPulseVertical;
  }

  .page-ttec-case .kp-ttec-classification-grid {
    grid-template-columns: repeat(2,minmax(0,1fr));
  }

  .page-ttec-case .kp-ttec-value-grid {
    grid-template-columns: repeat(2,minmax(0,1fr));
  }
}

@media (max-width: 720px) {
  .page-ttec-case .kp-ttec-classification-grid,
  .page-ttec-case .kp-ttec-value-grid,
  .page-ttec-case .kp-ttec-before-after,
  .page-ttec-case .kp-ttec-ownership-grid {
    grid-template-columns: 1fr;
  }

  .page-ttec-case .kp-ttec-driver-grid {
    grid-template-columns: 1fr;
  }

  .page-ttec-case .kp-ttec-driver-grid span:last-child {
    grid-column: span 1;
  }
}

/* Single-column mobile sequence with one vertical connector per transition. */
@media (max-width: 640px) {
  .page-ttec-case .kp-ttec-metric-grid {
    grid-template-columns: 1fr;
  }

  .page-ttec-case .kp-ttec-metric-grid .kp-ataglance-item {
    border-right: 0;
    border-bottom: 1px solid rgba(17,17,17,.08);
    padding: 24px 0;
  }

  .page-ttec-case .kp-ttec-metric-grid .kp-ataglance-item:last-child {
    border-bottom: 0;
  }

  .page-ttec-case .kp-process-map.kp-ttec-six-map {
    grid-template-columns: minmax(0,1fr);
    grid-template-rows: none;
    grid-template-areas:
      "step1"
      "a12"
      "step2"
      "a23"
      "step3"
      "down34"
      "step4"
      "a54"
      "step5"
      "a65"
      "step6";
    row-gap: 12px;
    column-gap: 0;
  }

  .page-ttec-case .kp-process-map.kp-ttec-eight-map {
    grid-template-columns: minmax(0,1fr);
    grid-template-rows: none;
    grid-template-areas:
      "step1"
      "a12"
      "step2"
      "a23"
      "step3"
      "a34"
      "step4"
      "down45"
      "step5"
      "a65"
      "step6"
      "a76"
      "step7"
      "a87"
      "step8";
    row-gap: 12px;
    column-gap: 0;
  }

  .page-ttec-case .kp-process-map.kp-ttec-nine-map {
    grid-template-columns: minmax(0,1fr);
    grid-template-rows: none;
    grid-template-areas:
      "step1"
      "a12"
      "step2"
      "a23"
      "step3"
      "a34"
      "step4"
      "a45"
      "step5"
      "down56"
      "step6"
      "a76"
      "step7"
      "a87"
      "step8"
      "a98"
      "step9";
    row-gap: 12px;
    column-gap: 0;
  }

  .page-ttec-case .kp-ttec-map-arrow::before {
    content: "↓" !important;
  }

  .page-ttec-case
    [data-kp-ttec-process-map].is-map-animated
    .kp-ttec-map-arrow {
    animation-name: kpMapArrowPulseVertical;
  }

  .page-ttec-case .kp-ttec-workspace-wrap {
    padding: 22px;
  }

  .page-ttec-case .kp-ttec-summary-flow,
  .page-ttec-case .kp-ttec-driver-flow {
    align-items: stretch;
    flex-direction: column;
  }

  .page-ttec-case .kp-ttec-summary-flow b,
  .page-ttec-case .kp-ttec-driver-flow b {
    align-self: center;
    transform: rotate(90deg);
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-ttec-case .kp-ttec-map-arrow {
    opacity: 1;
    transform: none;
    animation: none !important;
    transition: none;
  }
}

/* Hero project-card text fixes */
.page-ttec-case .kp-project-info-card--role p,
.page-ttec-case .kp-project-info-card--industry p {
  overflow-wrap: normal !important;
  word-break: normal !important;
  hyphens: none !important;
}

.page-ttec-case .kp-project-info-card--role p {
  font-size: 0.9rem !important;
  line-height: 1.42 !important;
}

.page-ttec-case .kp-project-info-card--role p::first-line {
  letter-spacing: -0.01em;
}

.page-ttec-case .kp-project-info-card--industry p {
  font-size: 0.92rem !important;
  line-height: 1.42 !important;
}

/* Keep the cancellation-driver recovery sequence on one line. */
@media (min-width: 641px) {
  .page-ttec-case .kp-ttec-driver-flow {
    flex-wrap: nowrap !important;
    gap: 7px !important;
    padding: 16px 12px !important;
    white-space: nowrap !important;
  }

  .page-ttec-case .kp-ttec-driver-flow span {
    flex: 0 0 auto !important;
    padding: 7px 10px !important;
    font-size: 0.78rem !important;
    white-space: nowrap !important;
  }

  .page-ttec-case .kp-ttec-driver-flow b {
    flex: 0 0 auto !important;
    margin: 0 1px !important;
  }
}